Terms of service

Terms of Service

Effective Date: July 13, 2026

Welcome to Lux Mart London. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. General

These Terms of Service govern your use of the Lux Mart London website and the purchase of products offered through our online store.

By using our website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

2. Products and Pricing

We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However, errors may occasionally occur.

We reserve the right to:

  • Correct pricing or description errors.

  • Modify or discontinue products without prior notice.

  • Refuse or cancel any order if incorrect information has been published.

3. Orders

After placing an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order.

We reserve the right to refuse or cancel orders for reasons including:

  • Product unavailability.

  • Payment authorization failure.

  • Suspected fraudulent activity.

  • Pricing or technical errors.

If payment has already been taken, a full refund will be issued where applicable.

4. Payments

We accept secure payment methods available during checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

5. Shipping

Delivery times provided are estimates only and may vary due to customs, courier delays, weather conditions, or other circumstances beyond our control.

Lux Mart London is not responsible for delays caused by shipping carriers after dispatch.

6. Returns and Refunds

Our Returns & Cancellation Policy forms part of these Terms of Service.

Please review our Return Policy before making a purchase.

7. Intellectual Property

All content on this website, including logos, images, graphics, product descriptions, text, and website design, is the property of Lux Mart London or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, or distributed without prior written permission.

8. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to interfere with website security.

  • Upload malicious software or harmful code.

  • Copy or misuse website content.

  • Engage in fraudulent or abusive activities.

9. Limitation of Liability

To the fullest extent permitted by law, Lux Mart London shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless otherwise required by applicable consumer protection laws.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will become effective immediately upon publication on this website.

13. Contact Information

Lux Mart London

Email: luxmartglobaltraders@gmail.com

Phone: +44 7575 431306

Company: LUX MART GLOBAL TRADERS LTD

Company Registration No.: 16941507